Small Business Loan Supervisor

岗位描述

Exercise direct supervision over the all small business loan personnel to ensure smooth day-to-day operations; Monitor team activities such as designing working schedules, assigned duties, responsibilities, coaching and performance review to maintain stable operations; Take lead in promoting the Bank’s small business loan products particularly in conducting customer orientation to improve the quality of the Bank’s small business loan portfolio; Conduct site visit to customers’ property in accordance to the bank’s policy to ensure proper granting of loans Review thoroughly all small business loan applications to prevent any loan application fraud; Manage late payment and small business loan defaults by consistently providing team the professional methodologies to follow up, reschedule and restructure clients’ loans; Work closely with loan recovery team to ensure successful recovery of loan; Drive team to achieve each individual performance target and overcome challenges in their own areas through regular pipeline meetings; Prepare daily, weekly and monthly small business loan disbursement reports as well as conduct daily monitoring of accounts to maintain the branch’s positive cash flow and proactively handle team’s micro business loan portfolio; Ensure team write down and explain clearly and precisely the payment terms and conditions in the contract including late fee to the clients in order to timely collect all the loan payment and minimize clients’ default; Report and update the line manager any activities and status of the loan products as well as the problems and issues encountered by the operations while implementing the Bank’s micro business loan policies to improve the branch’s quality loan portfolio; Conduct 100% actual verification and validation of micro business loan applications and accounts for better internal control purposes; Give constructive feedback to improve the branch’s operational policy and guidelines