Senior Office Customer Relationship
SBI Bank (Cambodia)
Published 3 days ago
Description
This is a full-time on-site role for a Customer Service Officer - Chinese Speaking at SBI LY HOUR Bank in Bavet. The Customer Service Officer will be responsible for delivering excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Daily tasks include managing customer inquiries, resolving issues, and providing information about our banking products and services.
Requirements
Strong Interpersonal Skills to interact effectively with customers
Expertise in Customer Support, Customer Service, and enhancing Customer Experience
Ability to ensure high levels of Customer Satisfaction
Fluency in Chinese and English is required
Excellent communication and problem-solving skills
Bachelor's degree in Finance, Business, or related field is preferred
Prior experience in banking or financial services is a plus
Benefits
Competitive salary (Negotiated)
Insurance (Lyhour SBI insurance and NSSF)
Bonuses (KNY, Pchum Ben, and Annual)
Staff retention fund and Incentive Schemes
Working conditions are fully comply with labour law
Other Benefits (staff loan, Staff uniform........)
Work Location
Krong Bavet · Bavet
NR1, Krong Bavet, Cambodia
Open in Google Maps