Deputy Front Office Manager

Description

Operational Support & Oversight: Assist the Front Office Manager in supervising daily front desk activities, workflow management, and administrative scheduling to ensure seamless operations. Staff Mentorship & Training: Help train, mentor, and schedule front desk reception and administrative support staff, providing coverage during peak hours or absences. Community Engagement & Support: Serve as a secondary escalation point for parent and student inquiries, guiding diverse, multicultural families through school policies, schedules, and daily procedures. Security & Compliance Management: Oversee daily visitor check-ins, student attendance logs, early dismissals, and campus access controls in strict alignment with international school safeguarding and child protection standards. Cross-Departmental Coordination: Collaborate closely with Admissions, the Health Office, and Academics to coordinate student records, daily announcements, and school events. Multilingual Communications: Assist in translating and facilitating clear communications for an international community with diverse linguistic backgrounds. Emergency & Crisis Response: Actively participate in front-desk safety protocols, executing emergency procedures, medical response coordination, and campus communications during critical incidents.